Terms of Sale and Refund Policy

By agreeing to the terms and conditions you agree that you understand that the products purchased, whether consumable or topical, contain plant compounds from hemp oil. Our manufacturing facilities are registered with the FDA and our products are manufactured according to FDA guidelines for cGMP standards for dietary supplements. As these products have not been evaluated by the FDA, we make no claims as to any benefits from our products. If you decide to purchase our products, you do so based upon your own opinions as to any benefits these products may provide. All in-store and online orders are final unless the product is damaged or expired. Any expired or damaged products carry a 48-hour customer satisfaction guarantee. If you receive any expired or damaged products simply return the unused portion of the product. If we receive a returned product within 14 days, we will issue a full refund. Your acceptance of the terms of purchase means you agree to and understand the refund policy.

Please note: There are no returns or exchanges on Final Sale items.


WHOLESALE SHIPPING & DELIVERY FEES

Updated terms January 24, 2023

All shipping / delivery fees will be assessed during the invoicing process. Any shipping or delivery cost quoted by this website is only an estimate. The actual cost will be included in your invoice.

Wholesale Shipping:
A shipping credit up to $25 is provided for each $1000 ordered.

Shipping for orders between the minimum purchase of $500 and $1000 will be granted up to a $25 shipping credit.

Shipping for orders between $1000 and $2000 will be granted up to a $50 credit.
Shipping for orders between $2000 and $3000 will be granted up to a $75 credit.
Etc.

The credit awarded holds no value if the amount exceeds the shipping cost. The order will simply receive “Free shipping.”

The wholesale customer is responsible for all shipping costs beyond the issued credit.

If you have any questions about this process or would like to check your rates before placing your order, please reach out to us here.

Wholesale Deliveries:
For local deliveries, there will be a $50 delivery fee for deliveries within 10 miles and a delivery rate of $5/mile for any delivery over 10 miles.  If a rate is quoted at checkout it will be fairly accurate but we will make a final calculation based on the mileage defined by Google Maps to your delivery address during invoicing.
Orders over $2500 within 20 miles will receive free delivery with a $5/miles cost for deliveries beyond that distance.
If you are local to the Atlanta area, you may also select “Pickup” in order to avoid any delivery or shipping charges.

DAMAGE DUE TO FREIGHT OR SHIPPING or Expiration

All of our products are tested for quality, and all shipments are carefully inspected before leaving our warehouse. Upon delivery of your order, please check product carefully to ensure it has not been damaged or expired during shipping. All claims for damaged or expired product must be made with 48 hours. Please contact us and provide detailed information for any product damaged or expired during shipping within that time. Please include a full description of the damages to the product or the expired products.

 

CUSTOMER SERVICE

Phone: 404-343-2796
Email: info@thegeorgiahempcompany.com

 

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